Covid-19 Shipping Update:
Due to current restrictions on business due to the Covid-19 outbreak, shipping will unfortunately be delayed. Any orders placed during this time will be held and dispatched as soon as we are able. If you have any questions regarding orders please email us on email@example.com. For the latest updates on Boardertown and Covid-19, click here.
Thank you for your ongoing support.
All orders are shipped freight free within New Zealand.
To give you the best service, orders will be sent using NZ Couriers or Poste Haste. When you place an order an automated email will be sent to you with a track & trace number. Delivery can be expected in 1 – 3 working days. Please allow an additional 1 - 2 days for rural delivery and bulky items.
To help protect you and your order, all orders will require a signature on delivery. If you would like your parcel left you can arrange an ATL (Authority to Leave) with NZ Couriers by calling 0800 800 841.
All orders over $250 are freight free. For orders under $250 the following charges apply:
Express Shipping: $20.00
Where large orders are placed, or excess freight charges applied we will notify of any additional cost.
Rest of World:
For the rest of the world, orders will be subject to the following freight charges:
Minimum Charge: $40.00
Bulky Items: $150.00
All international orders will be sent using DHL. A Track & Trace number will be provided once the order is shipped. Where large orders are placed, or excess freight charges applied we will notify of any additional cost.
Any local duties or taxes are the responsibility of the customer. If you are unsure, please contact your local customs office.