Terms and Conditions



While Boardertown works hard to ensure that all the information provided on Boardertown.co.nz is correct we cannot guarantee it.  Boardertown cannot be held liable for incorrect information or any cost that arises as a result from the use of any such information.  Boardertown reserves the right to decline a sale where a pricing error has been made.
 
Boardertown uses a live stock system to ensure our stock is accurate.  Where an item is sold out or becomes unavailable for whatever reason Boardertown will do it’s best to provide the same item.  If that is not possible Boardertown is happy to exchange the purchase to another item or provide a refund.


Boardertown Loyalty Program

Boardertown offers loyalty points to customers.  Loyalty Points are allocated for every dollar spent in store and for every $500 spent in store and online using a valid member account, customers will receive a $50 voucher.  Loyalty Points will be added on purchases where items purchased are not discounted.  Discounted items will not contribute to the loyalty points system.  This includes items that are discounted as part of the loyalty program (e.g. skateboard and snowboard equipment).  Vouchers are valid for 12 months from date of issue.  Loyalty Points are not transferable and will only be issued at the time of purchase.  Loyalty Points are issued at the discretion of Boardertown and may be removed where purchases don't meet the above criteria.  Boardertown reserves the right to alter the Loyalty Program at their discretion.

Payment Methods:

Boardertown accepts the following payment forms:

Visa
Mastercard
American Express
Direct Debit (Bank Deposit)
Q Card

Payment Processing:

Payments are processed through the secure DPS Payment Express system. No credit card information is stored by us and we are PCI compliant. Payments must be received prior to orders being shipped


Purchasing online with Q Card:

You can now use your Q Card to make online purchases at boardertown.co.nz* and receive at least 3 months no payments and no interest (Payment Holiday) on your purchase. 


On promotional days (as advertised from time to time) you could get an extended Payment Holiday period.  Click here for current offer terms and conditions. 

To use Q Card online simply select 'Credit Card' as your payment type when you check-out, enter your Q Card number, expiry date and CVV number. (Your CVV number is a 3 digit number displayed on the back on your Q Card).

What is Q Card?

Q Card is the ideal shopping partner, combining the benefits of a credit card with the added ability to access a range of interest-free deals and payment holidays^ at thousands of stores nationwide.
To find out more about Q Card, or to apply online, please visit qcard.co.nz.


* Purchases from boardertown.co.nz will be on your Q EFTPOS Plan.

^ Information about Q Card: A minimum purchase amount may be required. Account fees may apply. Available on Flexi Payment, Fixed Installment or EFTPOS Plans. For interest free only deals, monthly payments may be required throughout interest free period. Q Card Standard Interest Rate applies to any outstanding balance at end of payment holiday or interest free period. Q Card lending criteria, fees, terms and conditions apply.


Receipts/Invoices

All receipts, invoices and statements will be from Boardertown Ltd.

Boardertown Ltd. is a New Zealand registered company.